Start with the right guide
- The adapter will not connect
- Connected, but a reading is missing or stale
- Recording stops in the background
- Restore a purchase or check what is included
- Collect a diagnostic report
Contact Leaf Pro
Email admin@leaf-pro.com. The app also includes a Help conversation for messages and replies. Leaf Pro is operated by GK Micro Ltd in the United Kingdom.
For a technical question, include your phone model, OS version, Leaf model year, battery pack, adapter model and connection type, app version, and the exact screen or error. Tell us whether the problem happens while parked, while recording, or after the phone locks.
Data and privacy requests
Email admin@leaf-pro.com with “Privacy request” in the subject. Explain whether the request concerns app support messages, a purchase identifier, website correspondence or another record. We may ask for enough information to confirm that the request relates to you.
Journeys stored only on your phone are controlled from the app’s journey history. Deleting a journey does not remove an export you already sent to someone else. Read the export and deletion guide for the distinction.
Report a documentation error
Include the page URL, what appears incorrect, and your vehicle or app version where relevant. The guides describe supported behaviour, not a guarantee that every vehicle responds identically. Your report helps us make those boundaries clearer.